Be There the Moment Your CustomerNeeds You
GO CLM's Live Chat module provides a powerful and intuitive platform for real-time customer communication. Capture leads the moment they arrive, answer questions instantly, boost engagement, and drive sales by offering immediate assistance and personalized interactions directly on your website or application. All from a single omnichannel inbox.
Key Features
Powerful, easy-to-use tools designed to boost productivity and streamline your workflow in one place.
Real-Time Visitor Tracking
See who's on your site right now, which pages they've visited, how long they've been browsing, and where they came from. Reach out proactively when high-value visitors need a nudge to convert.
Real-time AI Messaging
Engage with customers instantly through a user-friendly chat interface. Our AI-powered chatbot can handle frequently asked questions, qualifies leads, books meetings, offer product recommendations and guide complex inquiries to the right human agent. All things can be done without any coding.
Customizable Chat Widgets
Tailor the appearance and functionality of your chat widget to seamlessly integrate with your brand. Customize colors, greetings, and pre-chat forms to create a consistent and professional customer experience.
Omnichannel Inbox
Manage conversations from your website chat, Facebook Messenger, Instagram, WhatsApp, and email, all in one unified inbox. No more switching between tabs or missing messages.
Chat Transcripts and History
Maintain a complete record of all chat conversations for future reference, training, and compliance. Access chat transcripts to review interactions, identify common issues, and improve service quality.